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Rental Application Policy and Procedure

Thank you for your interest in applying with HomeRiver Group® Idaho Falls for your housing needs. In order to best serve you, we feel it is important that you are made aware of and fully understand our application policies and procedures.

Please read this page carefully before completing the application. It is the policy of this management company that applications must be complete and all application fees paid prior to any application being processed. All completed applications are processed on a daily basis (Mon-Fri). As a reminder, application fees are non-refundable.

A complete application will contain:

Applicant Qualifying Criteria

Thank you for your interest in a rental home managed by HomeRiver Group®. We require that all prospective residents meet the following qualifying criteria when completing the rental application:

In order to view a rental home you must show a form of identification. Your driver’s license or an alternate second form of identification will be photocopied. Please have identification with you. We do business in accordance with the Federal Fair Housing Law. We do not discriminate against any person because of race, color, religion, sex, national origin, familial status or disability. By applying, you acknowledge that you have read and understand the above qualifying criteria. 

Screening Details

AI Screening Score





Fails to meet the credit decision settings above.



Below ideal requirements but may be considered with an additional security deposit. Lower scores in this range may have higher deposits or require other adverse action to be taken.



Meets or exceeds credit decision settings above.

The credit decision settings below are configured by the property manager. Based on these settings and other credit data, On-Site Manager, Inc. will calculate the AI Score, a score between 0 and 1000 for the application. This score describes the degree to which the applicant meets the criteria. The meaning of the scores is described above.



Ability to Pay Rent

Minimum monthly gross income-to-rent ratio greater than or equal to 3.0


Credit History

Maximum balance of unpaid collections (including past due accounts): $200.00


Residency History

No landlord tenant court records or unpaid landlord collections of any amount in the last 7 years


Criminal History: Felony Convictions (Misdemeanors Not Considered)

None in Last Seven (7) Years:

  • Drug Manufacturing or Distribution
  • Physical Offenses Against Persons (Violent-Fatal, Violent-Non-Fatal, Kidnapping, Sex Offenses)


Items Considered/Reviewed Individually

  • Property Offenses (Theft-Related, Destruction Related)
  • Financial Offenses (Fraud, Bad Check)
  • Drug Use Offenses (Marijuana, Other)
  • Other Felony Offenses (Motor Vehicle & License, Prostitution, Alcohol, Wildlife, Government Obstruction)

Reviewed individually, taking into account mitigating factors, such as facts & circumstances surrounding the criminal conduct, age at time of conduct, evidence of good tenancy before & after conduct, nature & severity of conviction, and the amount of time that has passed since the conviction. Criminal history which indicates that an applicant’s tenancy would constitute a direct threat to the health or safety of other individuals or whose tenancy could result in substantial physical damage to the property of the owner or others may result in denial of application.

*Assets may not contribute to qualifying income.

**Credit factors, such as delinquency, percentage credit usage to limit, bankruptcy, etc are considered, but are calculated into the AI Score and are not separately reviewed.

Pet Policy

Pets may be permitted, depending on the property and community. For additional information on the acceptance of pets for a specific property, please review the listing details on the “Available Properties” page.

Because of our and homeowners’ insurance policies, we are not able to approve the following dog breeds (or any combination thereof) for occupancy in our properties:

Pets must be at least one year of age and fully house-trained. Puppies and kittens are prohibited. Barnyard animals, reptiles, rodents, fish/fish tank, and misc. mammals are also prohibited. Baby-sitting or care taking of any other person(s) animals or pets is also prohibited.

Veterinary Records and pet photos must be submitted upon request.

Service or companion animals will always be accepted, provided acceptable documentation is submitted. Pet fees will not be charged for a service or companion animal. (Documentation required).

HomeRiver Group® Idaho Falls does business in accordance with the Federal Fair Housing Law. (The Fair Housing Amendments Act of 1988.) Agents understand that it is illegal to discriminate against any person because of race, color, religion, sex, handicap, familial status, or National Origin. This applies in the sale or rental of housing or residential lots. It also applies to advertising, the sale or rental of housing and the financing or appraisal process. In addition, blockbusting is illegal. To assure tenants or buyers that we do not discriminate we display the Equal Housing Opportunity posters in our office and have its logo printed on our application forms.


Some of our homes allow pets. You can learn more about each property's pet policy by visiting the listing and reading more about the home.

To apply for one of these rentals, you'll need to submit a completed pet application. Additional security deposits may also apply. Please download the document and return it to the branch office managing the home.

Download Pet Application